Mô tả công việc
- Consult properly about courses to students and ensure efficient conversion rate as targeted.
- Process customer’s re-enrollment and requests
- Regularly monitor student progress
- Ensure Center’s re-enrollment rate as Line Manager requires
- Keep records of customer interactions and transactions, maintain customer databases
- Weekly report to managers or urgent information if necessary
- Conduct monthly reports and provide feedback on the efficiency of the customer service process
Quyền lợi được hưởng
- International and professional working environment
- KPI Bonus and Incentives
- Friendly, dynamic teammates
- Competitive salary
- Opportunity to get full-time position after probation period
Yêu cầu công việc
- Bachelor’s degree
- At least 1-year experience in service quality and customer care
- Good communication and problem-solving skill
- Be able to work in a team
- Ability to maintain a calm and polite manner in stressful situations
- Willingness to cooperate with customers and management to resolve any issues that may arise
Yêu cầu hồ sơ
Địa điểm làm việc
Từ khóa
CÔNG TY TNHH NHM VIỆT NAM
Việc làm hot
Tuyển Dụng Trình Dược Viên OTC Nhà Thuốc-Mức Lương 10-15 Triệu/ Tháng
Còn 14 ngày
Tuyển Nhân Viên Kinh Doanh Du Lịch - Lương Cứng 6tr-10tr/tháng
Còn 27 ngày