Nhân Viên Tổng Đài Line Tiếng Anh

Maintaining a positive, empathetic, and professional attitude toward guests at all times 
Communication with other departments to ensure positive Guest experience
One Touch Guest communication in resolving issues
Responsible for all Guest communication via web, email and phone 
Find ways to improve Guest Experience
Finding ways to create WOW experience on daily basis 
Ensure good guest experience, create new ways to have a great guest experiences & recover when there are issues or complaints
VALUES

Basic salary 6,500,000 - 7,000,000 VND/month + Bonus up to 2.000.000 VND/month
13th month bonus
Annual Performance Review
Internal Discount for employees (~50%) when dining at 4P‘s stores (Pizza 4P‘s, Ippudo, About Life Coffee, etc.)
Annual Health check support
Team Building activities & Company trip
Working 6 days/week - rotating shifts 8 hours/day (during call center operation: 9AM - 10PM)
Location: Pizza 4P‘s Office, 92 Nguyen Huu Canh, Ward 22, Binh Thanh District.

SKILLS
Communication in ENG or Vietnamese (depending on job post) 
Working in a team 
Problem solving
Be patient, flexible and adaptable to work with new systems
Listening skills
Basic computer knowledge