Relationship Manager

● Support for foreign/overseas corporate clients.
● Conducting a sales call, analyzing a client’s financial situation, presenting solutions,and servicing clients.
● Daily checking emails from customers and answering any customer’s inquiry about services, price, promotion, and other necessary works.
● Assist clients in optimizing their risk and control activities, including control effectiveness and optimization activities in payment gateway integration.
● Cultivate strong working relationships with subcontractors, and partners to provide services and build trust among clients.
● Follow the sales process and procedures as established through the customer database.
● Conducting/up sales by email or telephone to current clients.
● Follow the established guidelines for maintaining client files following company compliance
● Monitoring and supporting customers for payment online.
● Making some reports and related others which the team leader assigned. Line-up and reporting duty
● Report directly to the Lead Relationship Manager.
● Escalate serious matters to the higher management.

● Competitive salary: Competency-based pay.
● 13th-month salary
● Tet bonus based on seniority and capacity.
● 10% salary bonus on special occasions: 30/4, 2/9, 1/1.
● Allowance based on labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity).
● Health insurance, social insurance.
● Professional training in a probation period.
● Positive working environment: kindly, dynamic, and creative

● A bachelor in Finance, Payment Services, or Banking.
● At least 1+ year experience in Financial advisory, sales in the Financial field, or Banking staff.
● Having experience in customer services related to Finance/Banking, Business Services is required.
● Telesales/Marketing experience is preferable.
● Knowledge of Payment Gateway is a big plus.