Tour Operations Executive

• Handling booking from start to finish for hotels, motorbike, support car, pick up airport and other services for motorbike tours in Vietnam. Ensure that all the needs of the clients are met and well reserved before the tour.
• Prepare tour leader pack then brief programs carefully to Tour Leader/ Local Tour Leader
• Prepare the payment request for all services has booked and manage supplier invoicing.
• Manage the contract with hotels. Make sure all the contracts are secured and saved in correct folder.
• Manage the company shared storage/ drive
• Manage supplier’s database, make sure the information is up to date and precisely.
• Monitor, supervise and solve problems arising during the tour
• Other tasks
- Handle the cases which need changing due to storms, floods, etc.
- Update information about the sightseeing fares, opening and closing times of tourist spots
- Conduct inspection destination / service to update information to other departments
- Update the feedback form for the others related department

• Attractive salary
• Working 5 days/ week (Mon - Fri)
• Labor insurance

• Fluent in English language
• Careful and take notice to the details
• Strong organization skills with a problem-solving attitude.
• Good analytical and problem-solving skills and strong decision-making skills
• Good communication skills
• Good computer skills (Excel, Word, Outlook)
• Good planning and organization skills to balance and prioritise work
• Self-motivated to learn new concepts and participate in new projects
• Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive
• Degree: Bachelor

7B C8B Thanh Cong, Ba Dinh, Hanoi