Mô tả công việc

• Recruiting and training staff members for HR Service Department in accordance with the process and regulations of the company;
• Implementing human resources services for customers: follow-up and manage service performance according to Company process ®ulations;
• Managing staff monthly KPIs;
• Customers service implementation with frequent client’s connection, report and solution propose to improve services;
• Quarterly review performance of clients’ attracting channel then, report to Sales Department to improve sale performance;
• Measure customer satisfaction twice a year. Report the results to BOD;
• Perform other arising tasks according to the actual situation and the assignment of directorate.

Quyền lợi được hưởng

• Working in a dynamic, professional environment, with many promotion opportunities;
• Professional training offered. Official contract will be signed in case job performs well and according to Company Regulation;
• To be provided full equipment for the work.

Yêu cầu công việc

• University degree or higher, at least 10 years of experience in the field of service and human resource management, of which 3 years in a managerial position or higher;
• Male / female, over 30 years old;
• Ability to work under high pressure;
• Be patient, careful, proactive and creative at work;
• Have a high sense of responsibility, ability to work independently;
• Management skills, problem assessment;
• Computer skills for work (Ms.Word, Ms.Excel, Ms. Powerpoint, ...);
• Analytical and creative thinking skills;
• Good communication skills; Good networking skills, work management and teamwork;
• Discipline with the Company's rules and regulations.-Being honest, careful, responsible and able to withstand high pressure at work
• Excellent English (both written and spoken).